Careers at Sports Warehouse
Home of Tennis Warehouse, Running Warehouse, and Total Padel
Dedication to sports and customer service, and internationality in all different departments makes working at Sports Warehouse a unique experience. This combination and our exciting and uncomplicated working environment are our greatest strengths. Come join us!
Current Job Openings
About Us
With Tennis Warehouse Europe, Running Warehouse Europe, and Total Padel, the Sports Warehouse GmbH in Schutterwald, Germany, offers sport fanatics the biggest possible range of products needed to excel in their sports.
Tennis Warehouse is the #1 online tennis retailer in the world and the official online partner of the WTA Tour. We love tennis, and are experts for all questions related to this wonderful sport. In addition, our success factors include best online prices guaranteed, excellent trade relations and strategic partnerships. Our global presence enables us to offer products in Europe that no one else carries, and to get and offer insights to our partners’ expertise. Our continuously growing database of product reviews and our unique online tennis forum help our customers find the equipment perfectly fitting their needs.
What that means as an employee is that you're part of a team that helps make tennis players and runners happy around the world. We have locations on three continents to serve our customers. In the United States, we have locations in San Luis Obispo, California, and Alpharetta, Georgia. In Australia, we have locations in Melbourne and Perth, and in Europe you'll find us in Schutterwald, Germany. We are located in a sunny region close to the French and Swiss borders and at the foothills of the beautiful Black Forest. The lively cities Offenburg, Freiburg, and Strasbourg (France) are within easy reach.
From Schutterwald, we serve all Europe, but also deliver to countries outside of Europe. We therefore work in 5 languages: English, German, French, Italian, and Spanish. We often have opportunities for new employees that speak at least one of these languages. For most positions, German skills are not required.
With around 100 employees of very diverse backgrounds, originating from 5 different continents, we all know each other, but still have the international spirit of much bigger organizations.
From Customer Service and Web content, to Warehouse operations and Imaging, there are many departments at Sports Warehouse that can suit a variety of employment needs.
What We Offer
- Open work atmosphere in a very international and diverse team
- Working with the best products in the tennis and running markets
- Access to on-site fitness facility and informal running groups
- Employee discount on all product we sell
- Flexible work time schedules
- Our Cafeteria and BBQ area are heavily used for international cooking
- BusinessBike leasing for private use
- Company pension plans
How To Apply
Please apply by email. Check in frequently to view new job postings, or send us an initiative application to
Your Contact Persons:
Pierre Garcia
Human Resources Specialist
Phone: +49 (0) 781 28406 410
Nicola Anders
Human Resources Manager
Phone: +49 (0) 781 28406 406
Current Job Openings
Category Management
Our Category Management team are the strategists behind our product selection. They analyze trends, plan assortments, and partner with top brands to make sure every season hits the mark. From forecasting and pricing to promotions and sell-through strategies, they bring the perfect mix of analytical thinking and market instinct.Junior Category Manager- Tennis Hardgoods (m/f/d)
Main job responsibilities:- Support and report directly to the Category Manager Tennis Hardgoods
- Select and purchase the products best suited for the European Tennis market
- Order products as needed to ensure product availability
- Create new products in Sales Maker, confirm information about prices, sizes, styles
- Price matching: Create competitor price overviews to prepare price adjustments required by market developments
- Communicate with vendors to review delivery dates and availability
- Participate in vendor product meetings to review future collections and to achieve and maintain positive relations with vendors
- Communicate with our Customer Service team to answer any customer's questions, including information on future products or collections, and new brands
- Work with our Marketing and Imaging team on implementation of promotional activities and to help presenting products on our websites in a compelling manner
- Regular system sweeps and system maintenance
Your skills and work experience:
- University degree
- Fluent in English
- Knowledge of tennis products and/or good tennis skills are a plus
- Good analytical and organizational skills, ability to prioritize
- Detail-oriented work attitude
- Strong ability to work on own initiative, self-motivated
- Good communication skills and capable to work effectively in a team
- Strong computer skills
Please note that this position is not suitable for remote working and can only be conducted from our office in Schutterwald.
Are you interested? Apply now for this position!
Marketing Department
The exciting field of sports e-commerce is what our Marketing team calls HOME. Terms like SEA, SEO, Remarketing, Social Media, Events are daily business for our dynamic team of marketers from all over Europe. Whatever they do, it is always focused on serving the consumer and helping him to find the right equipment for his next tennis match or running challenge.
Digital Marketing Coordinator part-time 20 h (m/f/d)
Main responsibilities and tasks:- Provide support for planning, setting up and managing advertising campaigns on Google Ads and Meta Ads
- Create persuasive ad copy and proofread marketing content
- Define and manage target audiences and segmentation strategies
- Set up and optimize remarketing campaigns
- Monitor and analyze campaign performance using Google Analytics
- Prepare reports using Excel
- Collaborate with the marketing team to suggest improvements and strategies for campaign KPIs
Your skills and work experience:
- Bachelor's degree or equivalent work experience in marketing
- Understanding of Google Ads and Meta Ads, any other advertising software is a plus
- Excellent copywriting and proofreading skills for digital advertising in English
- Familiarity with Excel and PowerPoint required
- Excellent computer skills and the ability to learn new software applications
- Strong communication skills
Are you interested? Apply now for this position!
Customer Service
Our goal is to provide an unrivaled shopping experience for every customer. To support this endeavor, the customer service team is dedicated to facilitate customer orders, handle product questions, and field concerns about order issues via phone and email. We review every order for accuracy and ensure it's received promptly.Customer Service English speaking customers (m/f/d)
Main job responsibilities:
- Customer service via phone and e-mail for our English speaking customers
- Advising on product range and product selection
- Support with product orders, payments and order tracking
- Handle and resolve customer complaints and returns
- Additional to these tasks you string tennis rackets
Your skills:
- Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
- Strong proficiency in English language skills
- Additional language skills (French, German, Italian) are a plus
- Good computer knowledge and time management
- You have high listening and communication skills
- You work independently, solution- and service-oriented
- Despite hectic periods you keep a cool head
- Knowledge of Tennis, Padel and/or Running Products are an advantage
Interested? Apply now!
Retail Shop Employee (m/f/d)
Main responsibilities and tasks:
- Independent customer service on site in our Tennis and Running Shops
- Advising our customers on the product range and product selection and sale of our products
- Support with and handling of complaints
- Your tasks also include the stringing of tennis rackets
- Responsible for cash management
Your skills and work experience:
- You work passionately as a customer advisor to achieve high customer satisfaction and customer loyalty
- Readiness for a working week from Tuesday to Saturday, according to the store opening hours
- Your German language skills are business fluent, and you also have good English skills
- Working on PC and time management are easy for you
- You are a good listener and have good communication skills
- You work independently, solution and service oriented
- You keep a cool head in hectic times
- Knowledge about Tennis and/or Running is a plus
Ready to join?
Apply now!
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